Your ever active cat needs a place to let it be itself. And the Cat Scratch Tree is just the perfect thing to cater to your feline friend's natural instincts.
Designed with steps for more cat-exercise, the 1m tall Scratch Tree features four platforms of various heights to allow your pet to jump, hop, skip, scratch, rest and nap to its heart's content. And as for its claws maintenance, the fully wrapped 9.0cm thick sisal covered poles are ideal for your pet to practice her daily regime of keeping its claws in good shape. Besides, it also helps to keep your pet off your expensive furniture too.
Made from E1 standard board and natural sisal, the entire unit is both pet and eco-friendly with durable and longlasting qualities. Best of all, the Scratch Tree with Steps is upholstered with a plush velvety surface for extra comfort and style.
Your feline companion may have nine lives, but it should also be able to live to its fullest measure time and again. Get your Cat Scratch Tree with Steps today.
Features
Stable wooden construction
Natural sisal posts and soft plush cover
Multi-level design with ample play areas
High-rise plush bed
Steps with scratching pads
Fully-wrapped sisal posts
Includes scratching, perching, climbing, sleeping all in one piece
Specifications:
Brand:
Frame materail: Particleboard
Cover materail: Plush velvet
Post materail: Natural sisal
Overall dimension: 50cm x 50cm x 100cm
Colour: Grey
Assembly required: Yes
Number of packages: 1
Package Content
(1) Cat Tree x1
(2) Assembly Kit x1
(3) Asssembly Manual x1
This product comes with 1 year warranty
Simple Deals generally offer a 12 month warranty to all products, unless stated otherwise. Some products will be provided with
extended warranty for your peace of mind. Please refer to the product listing for warranty period. Please notify Simple Deals within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed
description, we ask you to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty or return process. Once assessed and approved by our customer service team, you will be contacted
to proceed with the return, refund or replacement process. Please do not attempt to return an item without our approval. We will issue you with a RMA (Return Merchandise Authority) that will include an address for shipping. We ship
from multiple warehouses so please do not return an item to the address on the parcel. We will provide the correct return address when the RMA is issued. To make a claim or return an item, we ask you to describe the issue precisely
and provide some evidence to support your claim, and advise whether you are requesting a replacement, repair, refund or credit. Refunds generally take up to 2 working days to process, upon receipt of returned goods (unless advised
by us a return is not required) and we will notify you once the refund has been processed. However, please allow an additional 5 working days for your financial institution to process it. A refund or replacement will not be provided
if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers. Where an order is custom made the item is NON-RETURNABLE unless supplied
incorrectly by us or has a manufacturing defect / warranty issue. We thank you as by co-operating with our procedure we can ensure an easy return or warranty claim process.
Please take care when placing orders. Customer service is our highest priority however we process large volumes of orders every day and
due to the nature of our automation in most cases we are unable to stop an order shipping once the order is placed.
Cancellations of "pay over time" orders may incur a cancellation fee as some providers do not refund merchant fees. We only charge the amount we are charged.
For your protection we offer free transit insurance on all orders. Should your item arrive damaged please let us know so we can provide you with the claims procedure.
Returns of larger items can be very expensive so please choose carefully. We are here to help with any questions you may have prior to ordering.
Due to some carrier restrictions there are certain postcodes that we are unable to deliver to. Please do not place an order if you are located in one of the postcodes below for all items. Please scroll down to bottom of page to check bulky item over 22kg (in dead weight or cubic weight) postcode exclusions. We try to ship all orders within 1 business day however it can take up to 3 business days. (This is more common in peak periods) Once you receive your tracking information most courier tracking sites will provide an ETA for delivery. We are unable to offer express or air shipping currently.
We partner with the following carriers:
RETURN POLICY
You're entitled to a refund, replacement or repair if:
- The item is faulty or damaged
- You were sent the wrong item
- You were sent the wrong size
- The item is significantly different from the product images and description
You are NOT entitled to a refund because:
- You just changed your mind
- You found the product cheaper at another store
- You bought the wrong size
The product has a fault that you knew about before you bought it.This includes instances where the fault was listed in the description.
For
Electronics include
mobile and
tablet. We don't take returns on electronics product. If product is faulty we will send replacement. There will be no refund on electronics product.
Note :
we are not accepting any return on any items because of restricition of covid.
please before you place an order make it sure you placed the correct item.
