Product description
Our massage tools are designed to provide deep, soothing heat to help reduce tension and stiffness while providing a relaxing massage experience.
Constant temperature hot compress: With NTC smart temperature control technology This allows the massager to hit the deep fascia directly and provides a deep massage of the meridians and points, relieving muscle soreness.
Simulated hand grip and kneading: The neck and shoulder heat massager is designed to simulate the tension and strength of human fingers, massage the shoulder well point upward and press the trapezius muscle downward to provide a deeply relaxing massage experience.
Trapius massager: The Neck and Shoulder Massager is designed to cover important points in the shoulder and neck to provide a deeply relaxing massage experience that helps relieve shoulder and neck pain and quickly flush out stomach acid.
Upgrade 6-head massage: Simulate three-dimensional massage techniques, cover large area of shoulder and neck, 10 techniques restore finger massage, let you experience the charm of Thai massage.
Low Noise experience: These massagers offer a low noise experience with noise levels below 45 decibels, allowing for a tranquil and relaxing massage experience, and the massagers are designed to be removable and washable.
Removable and Washable Design Removable pillowcase lining can be changed to clean and hygienic.
One machine massages the whole body :These neck and back massagers are designed to be ergonomic and wearable, following the curves of the shoulders and back. They are wireless, weigh just 1100g, are unrestricted and easy to move. Let you enjoy relaxation anytime, anywhere. These massagers can be used not only on the shoulders, neck, calves, waist and thighs, but also on the whole body.
specification
Simulate Human Hand Grasping and Kneading
5D Super Large Massage Head
Upgraded 6-head massage
Cover Important Acupoints
Ergonomic Wearable Design
One Machine Massages the Entire Body
Easy to Operate
Type-C Interface Charging
Removable and Washable Design
Low Noise Experience
Specifications:
Material: ABS
Power supply mode: USB charging type
Weight: 1100g
Battery capacity: 2000mAh
Rated voltage: 5V
Rated power: 26W
Charging interface: Type-c
Battery life: About 70min
Gear/force: two modes/two forces
Packing Include:
1 x Massagers for Neck and Shoulder with Heat
1 x Kneading Shawl
1 x Charging Cable
NOTE:PO BOX address is not supported, please provide the correct physical address
ATTENTION:
If the customer change their mind and want to cancel the order, please contact us within 2-3 hours after placing the order. Or, once the package is dispatched, we won\'t be able to intercept packages in transit. Please understand.
Simple Deals generally offer a 12 month warranty to all products, unless stated otherwise. Some products will be provided with
extended warranty for your peace of mind. Please refer to the product listing for warranty period. Please notify Simple Deals within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed
description, we ask you to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty or return process. Once assessed and approved by our customer service team, you will be contacted
to proceed with the return, refund or replacement process. Please do not attempt to return an item without our approval. We will issue you with a RMA (Return Merchandise Authority) that will include an address for shipping. We ship
from multiple warehouses so please do not return an item to the address on the parcel. We will provide the correct return address when the RMA is issued. To make a claim or return an item, we ask you to describe the issue precisely
and provide some evidence to support your claim, and advise whether you are requesting a replacement, repair, refund or credit. Refunds generally take up to 2 working days to process, upon receipt of returned goods (unless advised
by us a return is not required) and we will notify you once the refund has been processed. However, please allow an additional 5 working days for your financial institution to process it. A refund or replacement will not be provided
if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers. Where an order is custom made the item is NON-RETURNABLE unless supplied
incorrectly by us or has a manufacturing defect / warranty issue. We thank you as by co-operating with our procedure we can ensure an easy return or warranty claim process.
Please take care when placing orders. Customer service is our highest priority however we process large volumes of orders every day and
due to the nature of our automation in most cases we are unable to stop an order shipping once the order is placed.
Cancellations of "pay over time" orders may incur a cancellation fee as some providers do not refund merchant fees. We only charge the amount we are charged.
For your protection we offer free transit insurance on all orders. Should your item arrive damaged please let us know so we can provide you with the claims procedure.
Returns of larger items can be very expensive so please choose carefully. We are here to help with any questions you may have prior to ordering.
Due to some carrier restrictions there are certain postcodes that we are unable to deliver to. Please do not place an order if you are located in one of the postcodes below for all items. Please scroll down to bottom of page to check bulky item over 22kg (in dead weight or cubic weight) postcode exclusions. We try to ship all orders within 1 business day however it can take up to 3 business days. (This is more common in peak periods) Once you receive your tracking information most courier tracking sites will provide an ETA for delivery. We are unable to offer express or air shipping currently.
We partner with the following carriers:
RETURN POLICY
You're entitled to a refund, replacement or repair if:
- The item is faulty or damaged
- You were sent the wrong item
- You were sent the wrong size
- The item is significantly different from the product images and description
You are NOT entitled to a refund because:
- You just changed your mind
- You found the product cheaper at another store
- You bought the wrong size
The product has a fault that you knew about before you bought it.This includes instances where the fault was listed in the description.
For
Electronics include
mobile and
tablet. We don't take returns on electronics product. If product is faulty we will send replacement. There will be no refund on electronics product.
Note :
we are not accepting any return on any items because of restricition of covid.
please before you place an order make it sure you placed the correct item.
