Frequently Asked Questions:
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Does this phone available in other colors and storage? Yes, if you’re interested in a different color or storage, kindly contact our customer service so that we can guide you. This phone is available in Black, Pink and Blue.
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Is the phone unlocked? Yes, the phone is unlocked, you don’t have to worry about the network issue if purchase the product.
Why OZ_Trade?
- Genuine Samsung
- 2 years warranty
- Global Version
- Fast delivery
- Ready stock
- Local seller
- Affordable price
Main Functions:
- 6.5" HD+ Immersive Viewing Experience
- Multi-Role Triple Rear Camera
- 50MP main camera
- 5,000mAh Long Lasting Battery
- 15W Fast Charging
Features:
- Galaxy A13 5G combines soft colors with a look and feel that’s gentle to the touch. Refined curves make it comfortable to hold and provide easy screen navigation. Choose from Light Blue, Black, and Orange colors.
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Get in close with the 2MP Macro Camera and discover details you may have missed otherwise. It applies a natural bokeh effect to your pictures, allowing your subject to stand out from the background.
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The power of 5G fast speeds changes the way you experience and share content — from super smooth gaming and streaming to ultra-fast sharing and downloading.
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Turn your gallery into a treasure trove of photos taken with your creative touch. Snap memorable moments in clear detail with the 50MP Main Camera.
- Watch anything on your Galaxy A13 5G’s 90Hz real smooth display to see how silky can be used to describe a viewing experience. Less blur, more details, and vivid contrast flow through for real smooth videos and pictures.
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The 5,000mAh (typical) battery lets you keep doing what you do, for hours on end.
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The 2MP Depth Camera lets you adjust the depth of field in your photos. Adjust the background blur for high-quality portrait shots that make your subject truly stand out.
- Built into the phone's hardware and software from the start, Samsung Knox protects your phone from the minute it's turned on. Offering multi-layered security, it defends your most sensitive information from malware and malicious threats.
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With the Galaxy A13 5G's 5MP Front Camera and bokeh effect, it's easy to snap stunning selfies that feature more you and less background.
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Own something truly yours. Customize your Galaxy with One UI Core 4.1 and give your phone an edgy look to match your vibes. Create a bespoke tool that assists your tasks seamlessly and makes your favorite features readily accessible.
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The Galaxy A13 5G combines Octa-core processing power with up to 6GB of RAM for fast and efficient performance for the task at hand. Enjoy 128GB of internal storage and add up to 1TB more with MicroSD card.
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Enjoy peace of mind when you choose to buy a Samsung Galaxy smartphone. The interactive diagnostics and optimization on the Samsung Members app makes it easy to tune up the performance of your devices, while our helpline lets you troubleshoot problems when you need the extra support.
Package Content:
- Samsung Galaxy A13 5G
- Quick start guide
- Type-C USB
- SIM Ejection Tool
Simple Deals generally offer a 12 month warranty to all products, unless stated otherwise. Some products will be provided with
extended warranty for your peace of mind. Please refer to the product listing for warranty period. Please notify Simple Deals within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed
description, we ask you to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty or return process. Once assessed and approved by our customer service team, you will be contacted
to proceed with the return, refund or replacement process. Please do not attempt to return an item without our approval. We will issue you with a RMA (Return Merchandise Authority) that will include an address for shipping. We ship
from multiple warehouses so please do not return an item to the address on the parcel. We will provide the correct return address when the RMA is issued. To make a claim or return an item, we ask you to describe the issue precisely
and provide some evidence to support your claim, and advise whether you are requesting a replacement, repair, refund or credit. Refunds generally take up to 2 working days to process, upon receipt of returned goods (unless advised
by us a return is not required) and we will notify you once the refund has been processed. However, please allow an additional 5 working days for your financial institution to process it. A refund or replacement will not be provided
if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers. Where an order is custom made the item is NON-RETURNABLE unless supplied
incorrectly by us or has a manufacturing defect / warranty issue. We thank you as by co-operating with our procedure we can ensure an easy return or warranty claim process.
Please take care when placing orders. Customer service is our highest priority however we process large volumes of orders every day and
due to the nature of our automation in most cases we are unable to stop an order shipping once the order is placed.
Cancellations of "pay over time" orders may incur a cancellation fee as some providers do not refund merchant fees. We only charge the amount we are charged.
For your protection we offer free transit insurance on all orders. Should your item arrive damaged please let us know so we can provide you with the claims procedure.
Returns of larger items can be very expensive so please choose carefully. We are here to help with any questions you may have prior to ordering.
Due to some carrier restrictions there are certain postcodes that we are unable to deliver to. Please do not place an order if you are located in one of the postcodes below for all items. Please scroll down to bottom of page to check bulky item over 22kg (in dead weight or cubic weight) postcode exclusions. We try to ship all orders within 1 business day however it can take up to 3 business days. (This is more common in peak periods) Once you receive your tracking information most courier tracking sites will provide an ETA for delivery. We are unable to offer express or air shipping currently.
We partner with the following carriers:
RETURN POLICY
You're entitled to a refund, replacement or repair if:
- The item is faulty or damaged
- You were sent the wrong item
- You were sent the wrong size
- The item is significantly different from the product images and description
You are NOT entitled to a refund because:
- You just changed your mind
- You found the product cheaper at another store
- You bought the wrong size
The product has a fault that you knew about before you bought it.This includes instances where the fault was listed in the description.
For
Electronics include
mobile and
tablet. We don't take returns on electronics product. If product is faulty we will send replacement. There will be no refund on electronics product.
Note :
we are not accepting any return on any items because of restricition of covid.
please before you place an order make it sure you placed the correct item.
