Introducing our new Everyday skincare range, now available in a convenient box containing a 30 day skincare routine. Our skincare range is enriched with Australian Manuka Honey and Australian Bush Botanicals, providing intense hydration to reveal a smoother, more radiant complexion.
Our skincare routine includes three essential steps- cleanse, tone, and moisturize. The Manuka Honey, known for its excellent skin protection and moisturizing properties, is included in our skincare range to provide superior protection to your skin.
With our Everyday skincare range, you will see and feel the difference in your skin in a short time. Our products are designed to soothe and calm your skin while providing deep moisturization. They are also affordable and suitable for all ages, including acne-prone skin.
Our products come in 50ml bottles with a pump or spray action, which is enough to last you for 30 days. They come in a convenient box, perfect for traveling, and make an excellent gift. Our products are 100% Australian family-owned and are made in Queensland, Australia.
To use our skincare range, start with our cleanser, which can be applied to your hands or a face wipe, and apply it all over your face and neck. Rinse off or wipe off to remove grime, oils, and makeup. If you have been wearing a lot of makeup, you can apply it again.
Next, use our Refresh product, which can be sprayed all over your face and neck or applied to a face wipe. This product is designed to close your pores and prepare your skin for moisturizing.
Finally, apply our Jojoba moisturizer by pumping a small amount onto your fingers and applying it all over your face and neck. Jojoba penetrates the skin quickly and is light on the skin, making it perfect for everyday wear and easy to apply makeup immediately after.
Simple Deals generally offer a 12 month warranty to all products, unless stated otherwise. Some products will be provided with
extended warranty for your peace of mind. Please refer to the product listing for warranty period. Please notify Simple Deals within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed
description, we ask you to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty or return process. Once assessed and approved by our customer service team, you will be contacted
to proceed with the return, refund or replacement process. Please do not attempt to return an item without our approval. We will issue you with a RMA (Return Merchandise Authority) that will include an address for shipping. We ship
from multiple warehouses so please do not return an item to the address on the parcel. We will provide the correct return address when the RMA is issued. To make a claim or return an item, we ask you to describe the issue precisely
and provide some evidence to support your claim, and advise whether you are requesting a replacement, repair, refund or credit. Refunds generally take up to 2 working days to process, upon receipt of returned goods (unless advised
by us a return is not required) and we will notify you once the refund has been processed. However, please allow an additional 5 working days for your financial institution to process it. A refund or replacement will not be provided
if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers. Where an order is custom made the item is NON-RETURNABLE unless supplied
incorrectly by us or has a manufacturing defect / warranty issue. We thank you as by co-operating with our procedure we can ensure an easy return or warranty claim process.
Please take care when placing orders. Customer service is our highest priority however we process large volumes of orders every day and
due to the nature of our automation in most cases we are unable to stop an order shipping once the order is placed.
Cancellations of "pay over time" orders may incur a cancellation fee as some providers do not refund merchant fees. We only charge the amount we are charged.
For your protection we offer free transit insurance on all orders. Should your item arrive damaged please let us know so we can provide you with the claims procedure.
Returns of larger items can be very expensive so please choose carefully. We are here to help with any questions you may have prior to ordering.
Due to some carrier restrictions there are certain postcodes that we are unable to deliver to. Please do not place an order if you are located in one of the postcodes below for all items. Please scroll down to bottom of page to check bulky item over 22kg (in dead weight or cubic weight) postcode exclusions. We try to ship all orders within 1 business day however it can take up to 3 business days. (This is more common in peak periods) Once you receive your tracking information most courier tracking sites will provide an ETA for delivery. We are unable to offer express or air shipping currently.
We partner with the following carriers:
RETURN POLICY
You're entitled to a refund, replacement or repair if:
- The item is faulty or damaged
- You were sent the wrong item
- You were sent the wrong size
- The item is significantly different from the product images and description
You are NOT entitled to a refund because:
- You just changed your mind
- You found the product cheaper at another store
- You bought the wrong size
The product has a fault that you knew about before you bought it.This includes instances where the fault was listed in the description.
For
Electronics include
mobile and
tablet. We don't take returns on electronics product. If product is faulty we will send replacement. There will be no refund on electronics product.
Note :
we are not accepting any return on any items because of restricition of covid.
please before you place an order make it sure you placed the correct item.
